Privacy Policy
At Apex Muscle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://apexmuscle.com.au .
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, cookies installed on your device, pages/products you view, search terms, and site interactions. We refer to this automatically collected data as “Device Information.”
We also collect personal information when you place an order, subscribe to our email list, or fill out our contact form. This may include your name, billing and shipping address, email address, phone number, and payment information (processed securely via our payment partners).
2. How We Use Your Information
We use the information we collect to fulfill orders and provide customer support, communicate with you (e.g., order updates, marketing emails if you opt-in), screen orders for fraud or risk, and improve and optimize our store and marketing efforts.
3. Sharing Your Personal Information
We only share your personal information with trusted third parties to help us run our business, including Shopify (our e-commerce platform), payment processors (e.g., Shopify Payments, PayPal), and email platforms (e.g., Klaviyo or similar). We never sell your data.
4. Marketing & Opt-Out
If you opt in to receive emails, we may send updates about products, offers, and news. You can unsubscribe at any time using the link at the bottom of any marketing email.
5. Your Rights (AU & International)
If you are an Australian resident, you have the right to access, correct, or delete the personal data we hold about you. To do so, please contact us using the details below.
6. Data Retention
We retain order information for our records unless and until you ask us to delete it.
7. Cookies
We use cookies to improve your experience, remember items in your cart, and understand how visitors use the site. You can control cookie settings via your browser preferences.
8. Contact Us
For more information about our privacy practices or if you would like to exercise your rights, please contact us.
Last updated 06/06/2025.